Virgin Money card in the bag
I got an SMS today.
If this surprises you, read this and this.
The SMS was from UTi couriers, telling me that they would be delivering my card today, and I should have proof of residence, proof of income (bank statements or payslip), and a copy of my ID. This led to a frantic search for my passport, which I could not find for a good half an hour. It turned up inside the bag that Tom used to wrap the bottle of Jack Daniels that he gave me for my 21st birthday in 2001. Obviously. (Okay, I can hear you all judging me, I've learned my lesson.) As it turns out, I have a copy of my ID anyway, so I didn't need it.
Anyway, the UTi chappie arrived, and I signed all sorts of bits of paper, and now I have my card. Remind me to put any other problems I have up on the Intartubes, too.
(I'd just like to add that, once the problem had actually been sorted out, Virgin Money were very efficient and apologetic and all that. So, good on them and stuff.)
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Comments
Oddness
Heya, Jonathan.
Being person #3 Who Works At UTi (and possibly the person who wrote the code who screwed this up), I had a quick squizz at the tracking info for your Virgin card. Seems like every time you asked for it to be redirected it got sent back to the central vault up here. No idea whether that happened because one of the call centre agents clicked the wrong button (very possible) or because one of the apps that either Carl or I wrote did something stupid (also very possible). Will chuck your thingy at one of the systems analysts and see if they can spot what made the card go round and round and round. We're writing systems to replace an antiquated Clarion system that no longer does the necessary, so the occasional nasty tends to rear its head :P. Not much of an excuse for now, but, yeah, we'll get there.
Bottoms up
jen
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