(This manic episode has been brought to you by Postnet, my passport problems, and my cellphone. Thanks, you've been a great audience.)
I find myself utterly unreassured by "No, we haven't heard a word, so everything must be going smoothly with picking up your passport".
Oh, now you're done with your conversation, so you're just going to let it ring and ring and ring and ring and ring and ring and ring, eh?
GET OFF THE PHONE YOU USELESS TART